Terms of service
# Terms of Service
Effective Date: September 1, 2026
Welcome to Pilore.com ("Website"). These Terms of Service ("Terms") govern your access to and use of our Website and the purchase of products offered by Pilore.
By accessing our Website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website.
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## 1. Company Information
Pilore.com is operated by Pilore.
For any questions regarding these Terms, you can contact us at:
Email: support@pilore.com
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## 2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old, or you have the permission of a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You are legally capable of entering into binding contracts.
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## 3. Products and Product Information
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.
However:
- Product images are provided for illustrative purposes only.
- Colors and packaging may vary slightly depending on manufacturing updates or your device's display.
- Product availability is subject to change without notice.
- We reserve the right to modify, discontinue, or limit the sale of any product at our discretion.
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## 4. Pricing and Payments
All prices displayed on Pilore.com are shown in the currency selected by the customer and include applicable taxes where required by law unless otherwise stated.
Payment must be completed at checkout using one of our approved payment methods.
We reserve the right to refuse or cancel any order in the event of pricing errors, suspected fraud, payment issues, or product unavailability.
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## 5. Order Acceptance
Submitting an order does not guarantee acceptance.
An order is considered accepted only after you receive an order confirmation email.
Pilore reserves the right to refuse or cancel any order for legitimate business or legal reasons.
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## 6. Shipping and Delivery
We ship to most countries worldwide.
Estimated delivery times are provided for informational purposes only and are not guaranteed.
Delivery delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control do not constitute a breach of these Terms.
The risk of loss or damage passes to the customer upon delivery.
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## 7. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy.
Customers should review the Refund Policy before placing an order.
If you receive an incorrect or defective product, please contact our customer support team promptly so we can arrange an appropriate solution.
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## 8. Acceptable Use
You agree not to:
- use the Website for unlawful purposes;
- interfere with the security or operation of the Website;
- attempt unauthorized access to any part of the Website;
- copy, reproduce, or exploit Website content without written authorization.
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## 9. Intellectual Property
All content available on Pilore.com—including but not limited to text, graphics, images, logos, icons, videos, product descriptions, designs, and software—is the property of Pilore or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
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## 10. Disclaimer
Our products are intended solely for their intended purpose as described on the Website.
Except where required by applicable law, Pilore makes no warranties, express or implied, regarding uninterrupted Website availability or the suitability of products for any particular purpose.
Nothing on this Website should be interpreted as medical, veterinary, legal, or professional advice.
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## 11. Limitation of Liability
To the maximum extent permitted by applicable law, Pilore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Website or products.
Our total liability for any claim relating to an order shall not exceed the amount actually paid for the product giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
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## 12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the country in which Pilore is legally established.
Any dispute arising from these Terms shall be submitted to the competent courts of that jurisdiction, unless mandatory consumer protection laws provide otherwise.
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## 13. Changes to These Terms
We reserve the right to update these Terms at any time.
Any changes become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the updated Terms.
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## 14. Contact
For any questions regarding these Terms of Service, please contact us:
Pilore Customer Support
Email: support@pilore.com