Privacy Policy
Privacy Policy – Pilore.com
At Pilore, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products, including the Pilore Pet Calming Diffuser.
1. Information We Collect
We may collect the following information from you:
- Personal information: Name, email address, phone number, shipping and billing addresses.
- Payment information: Credit card or payment details (processed securely through our payment provider).
- Order information: Product preferences, purchase history, and order tracking details.
- Website usage data: IP address, browser type, pages visited, and device information through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate order updates, promotions, and customer service inquiries.
- Improve our website, products, and customer experience.
- Ensure the security of transactions and prevent fraud.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners to:
- Process payments and shipments.
- Provide customer support.
- Comply with legal obligations.
4. Cookies and Tracking
Our website uses cookies and tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences.
- Analyze site traffic and improve website performance.
- Display relevant promotions and content.
You can manage or disable cookies through your browser settings, but some website features may not function properly.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through certified payment providers.
6. Your Rights
Depending on your location, you may have the right to:
- Access and update your personal information.
- Request the deletion of your personal data.
- Opt-out of marketing emails and promotions.
To exercise your rights, please contact our support team at support@pilore.com.
7. Children’s Privacy
Our products and website are not intended for children under 13 years old. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@pilore.com