Shipping Policy

Last updated: {{ 'now' | date: '%B %d, %Y' }}

At Pilore™, we are committed to delivering your order as quickly and safely as possible. Below you will find all shipping and delivery information.

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed. Orders are not processed on weekends or public holidays.

Estimated Delivery Time

Estimated delivery times vary depending on your location:

United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Europe: 5–10 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 7–20 business days

Please note that these delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or periods of exceptionally high demand.

Shipping Costs

We offer free standard shipping on all orders unless otherwise stated during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery timeframe, please contact our customer support team. We will investigate the issue with the shipping carrier.

Pilore™ is not responsible for delays caused by customs authorities, postal services, weather events, or other circumstances beyond our reasonable control.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase. Pilore™ cannot be held responsible for orders shipped to incorrectly provided addresses.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the sole responsibility of the customer.