Shipping Policy

<h1>Shipping Policy</h1>

<p><strong>Last updated:</strong> {{ 'now' | date: '%B %d, %Y' }}</p>

<p>
At Pilore™, we are committed to delivering your order as quickly and safely as possible.
Below you will find all shipping and delivery information.
</p>

<h2>Processing Time</h2>
<p>
All orders are processed within <strong>1–3 business days</strong> after payment is confirmed.
Orders are not processed on weekends or holidays.
</p>

<h2>Estimated Delivery Time</h2>
<p>
Delivery times vary depending on your location:
</p>

<ul>
  <li><strong>United States:</strong> 5–10 business days</li>
  <li><strong>Canada:</strong> 7–12 business days</li>
  <li><strong>United Kingdom:</strong> 5–10 business days</li>
  <li><strong>Europe:</strong> 5–10 business days</li>
  <li><strong>Australia & New Zealand:</strong> 7–15 business days</li>
  <li><strong>Rest of the World:</strong> 7–20 business days</li>
</ul>

<p>
Please note that these are estimated delivery times and may vary due to customs,
carrier delays, weather conditions, or high demand periods.
</p>

<h2>Shipping Costs</h2>
<p>
We offer <strong>free standard shipping</strong> on all orders unless otherwise stated at checkout.
</p>

<h2>Order Tracking</h2>
<p>
Once your order has been shipped, you will receive a confirmation email containing
your tracking number and a link to track your package.
</p>

<h2>Delayed or Lost Packages</h2>
<p>
If your order is delayed beyond the estimated timeframe, please contact us and we
will investigate the issue with the shipping carrier.
</p>

<p>
Pilore™ is not responsible for delays caused by customs, postal services, or events
outside our control.
</p>

<h2>Incorrect Shipping Address</h2>
<p>
Please ensure your shipping address is accurate before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses.
</p>

<h2>Customs, Duties & Taxes</h2>
<p>
International orders may be subject to customs duties and taxes imposed by the
destination country. These charges are the responsibility of the customer.
</p>

<h2>Contact Us</h2>
<p>
If you have any questions about your order or shipping, please contact us at:
<br>
<strong>support@pilore.com</strong>
</p>