FAQs

FAQs – Pilore Pet Calming Diffuser

Find answers to the most common questions about your Pilore Pet Calming Diffuser.

The diffuser releases a natural, veterinarian-approved formula that helps reduce stress and anxiety in pets. It’s safe, effective, and designed to create a calm environment for your furry friend.
Yes! The Pilore Pet Calming Diffuser is safe for cats, dogs, and other small pets. Always follow the instructions and never use near open flames.
Each refill lasts approximately 30 days of continuous use. Longevity may vary depending on room size and usage.
Absolutely! Using multiple diffusers in different rooms can help create a calm and relaxing environment throughout your home.
Every pet reacts differently. Some pets may take a few days to show noticeable improvement. If you have concerns, consult your veterinarian for additional advice.
Turn off and unplug the diffuser before cleaning. Wipe the unit with a soft, dry cloth. Do not immerse in water. Replace refills as recommended.
We ship worldwide! Shipping times may vary depending on your location. Check our shipping policy for details.
Yes! We offer a 30-day return policy on unused products. Contact our support team at support@pilore.com to initiate a return or exchange.
Check your order status using our Track Your Order page. If your order seems delayed, contact our support team—we’ll help you locate it.
Our friendly support team is here to help! Email us anytime at support@pilore.com.